It’s Fall and a lot of us (myself included) may be thinking about 2018 Masterminds or other live events in COOL places next year! But did you know that by hosting an in-person event or retreat that you are opening yourself and your biz up to A LOT more liability than if you were working solely online?
So much more goes into planning an in-person event, and it’s important to have solid Terms of Purchase or a signed contract in place to make sure you don’t end up losing a bunch of money (or worse - end up in a courtroom!)
Because in-person events are….well, in-person, there are many more chances for things to go sideways. From you forking over money for hotel rooms and then having clients cancel, to someone getting in a car accident in the transportation provided by you, to paying for speakers and products that are going to your guests.
In-person events take a special contract because of these extra factors. Anyone coming needs to be signing a waiver of liability that YOU are not responsible for basically anything that could go wrong!
Make sure your guests sign a contract or agree to terms of purchase that outline EVERYTHING included. This is important so that everyone’s expectations are clear. The last thing you want is a client showing up expecting 3 days of meals when you weren’t planning to offer any.
You also need a refund and cancellation policy. Things come up, especially when trying to plan events far in advance. What happens when a client backs out? Are you on the hook for their hotel room? Do they get a refund? Can they reschedule? All of these things need to be outlined when they first sign-up!
Also include an Acts of the Universe clause. This is a clause that should be in your contract outlining what happens in the case of the unpredictable: acts of nature (HELLO HURRICANES), war, terrorism, ick. So what happens if you are planning a spectacular health retreat in the Bahamas and 3 days before a hurricane hits and your venue shuts down. All of a sudden you have 20 customers demanding refunds. Are you legally required to give them their money back?
Agreements are meant to protect YOU when the unexpected happens...because sometimes it does - be prepared for it!